This Privacy Policy describes how One Sale Away ("we," "our," or "us"), operated by SR Tradelinks, collects, uses, and protects your personal information when you visit our website, purchase our products, or use our services.
1. Introduction
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, how we use it, and what rights you have in relation to your data.
By using our website or services, you agree to the practices described in this policy. We comply with applicable data protection laws, including the Information Technology Act, 2000 (India) and the Digital Personal Data Protection Act, 2023 (India), as well as international standards such as GDPR for our global users.
We collect the following types of information:
a) Information You Provide Directly
- Account Information: Name, email address, phone number, password (encrypted).
- Payment Information: Billing details, transaction history. (Note: We do NOT store your full card or bank details — these are handled by our payment processor.)
- Profile Information: Business details, goals, and any information you share in forms, surveys, or coaching intake questionnaires.
- Communications: Messages you send us via email, contact forms, WhatsApp, or community platforms.
b) Information Collected Automatically
- Device & Browser Data: IP address, browser type, operating system, device identifiers.
- Usage Data: Pages visited, time spent on pages, click patterns, referral source.
- Cookies & Tracking: See our Cookies section below.
c) Information from Third Parties
- Payment processors (Cashfree, PayPal) may share transaction status with us.
- Analytics providers (Google Analytics, Meta Pixel) may share aggregated usage data.
- Email service providers may share delivery and engagement metrics.
3. How We Use Your Information
We use your information for the following purposes:
- To Provide Services: Process orders, deliver courses and digital products, schedule coaching calls, and fulfill done-for-you services.
- To Communicate: Send order confirmations, course access details, service updates, and respond to your inquiries.
- To Improve Our Services: Analyze usage patterns, gather feedback, and enhance user experience.
- For Marketing: Send newsletters, promotional offers, and educational content (only with your consent or where permitted by law). You can opt out anytime.
- For Legal Compliance: Comply with applicable laws, respond to legal requests, and prevent fraud.
- For Customer Support: Provide assistance and resolve issues.
4. Sharing of Your Information
We do NOT sell your personal information. We may share your data only with:
- Service Providers: Payment processors (Cashfree, PayPal), email platforms, hosting services, analytics tools — strictly to deliver our services.
- Legal Authorities: When required by law, court order, or to protect our rights and safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets (with notice to you).
- With Your Consent: For any other purpose disclosed at the time of collection.
All third-party service providers are contractually obligated to protect your data and use it only for the specified purpose.
5. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and login session.
- Analyze website traffic and user behavior.
- Deliver targeted advertisements (via Meta Pixel, Google Ads).
- Measure the effectiveness of our marketing campaigns.
You can control cookies through your browser settings. Disabling cookies may affect certain website functionality.
6. Data Security
We implement industry-standard security measures to protect your personal information, including:
- SSL/TLS encryption for data in transit.
- Encrypted storage of sensitive data.
- Restricted access to personal information (only authorized personnel).
- Regular security audits and updates.
- Secure payment processing via PCI-DSS compliant gateways.
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
7. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data (subject to legal retention requirements).
- Opt-Out: Unsubscribe from marketing emails at any time via the "unsubscribe" link.
- Data Portability: Request your data in a portable format.
- Withdraw Consent: Where processing is based on consent, you can withdraw it anytime.
To exercise any of these rights, contact us at marketingwithsiddharth@gmail.com. We will respond within 30 days.
8. Data Retention
We retain your personal data only for as long as necessary to:
- Provide our services to you.
- Comply with legal, tax, and accounting obligations.
- Resolve disputes and enforce agreements.
Typically, we retain customer data for 7 years after the last transaction (as required by Indian tax law). You can request earlier deletion subject to legal exceptions.
9. Third-Party Services
Our website integrates with the following third-party services that may collect data:
- Cashfree Payments — Payment processing
- PayPal — International payments
- Google Analytics — Website analytics
- Meta (Facebook) Pixel — Advertising and retargeting
- Email Service Providers — Newsletter and transactional emails
- Hosting & CDN Providers — Website hosting and content delivery
Each of these services has its own privacy policy governing how they handle your data.
10. Children's Privacy
Our Services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have collected data from a minor, please contact us immediately for deletion.
11. International Data Transfers
For our global users, your data may be transferred to and processed in India or other countries where our service providers operate. By using our Services, you consent to such transfers. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated version will be posted on this page with a revised "Last Updated" date. Material changes will be notified via email or prominent website notice.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
- Business Name: SR Tradelinks
- Brand Name: One Sale Away
- Representative: Siddharth Rathi
- Address: SK-2, 21-A/203, Indirapuram, Ghaziabad, Uttar Pradesh - 201014, India
- GSTIN: 09CAEPR8460H1Z8
- Email: marketingwithsiddharth@gmail.com